Just a busy signal I have a hammer that I paid good money for and it said its a craftsman it will have a lifetime guarantee Im having trouble with it and I have no communication with any phone number I called I was told to go to another location I wasted over an hour driving to the Sears Hometown Store I was told they had it after driving down there it was not there and they dont even sell it or have it or carry it User's recommendation: I would still recommend customers because after 40 years with you there’s never been problems like there is now but I would still tell people you have quality.