hours agoDetails I've left many calls and emails with Nate McNamara and get no response. I've broken down three times on the side of the road, my car is still the shop because of your devise keeps shutting all electrical in my car. My recal date is Friday the 13th and I'm not sure I'll have my car back so I need to move the date but Nate won't call back as usual. This issue along with the price gouging is well documented with my state rep, BBB and Massachusetts AGs office. Treating people like money machines won't work with me. I'm an upstanding citizen in the world of AA and my reputation is impeccable. I have no problem being challenged by your company and your criminal price gouging tactics. It is well documented that I've been trying to get resolution on the matter of a possible miss recal date because I don't my car and it's still in the shop. I just want make sure I have as much documentation as possible for when your report me in violation. I have requested the complaint log you keep when I call into your help lines but was refused. As a matter of law this is illegal not to furnish me this info. The matter of my recal date being missed and receiving no help except that I can change it $40.00 even to the issue is yours is unacceptable and pricing gouging 101. I have been keeping a log of dates and times of emails, phone calls into your company and other agencies as reported. Your help will be appreciated but I doubt anything will happen. What a company! -- Sent from Gmail Mobile