The overall purpose of the Consumer Protection Division of the Office of the North Carolina Attorney General is to "fight unfair business practices like scams and frauds." However, over the past year and a half, or since Josh Stein took over, the level of service coming from this office is deplorable and disgusting. In fact, the employees in this division behave very unprofessionally and are extremely rude. I cannot understand how a government agency with transparency and openness as part of its policy agenda, could allow people to demonstrate an inability to pay attention to simple details and facts, lose complaints and otherwise ignore consumer pleas for help. The NCAG only cares about opioids and white people in the suburbs overdosing from them and the mistreatment of illegals from Mexico. This agency could care less about a 90 year old black woman, born and raised in North Carolina and been taken advantaged of by a utility company or the fake merchandise that I was scammed into purchasing from an online trading platform. The NCAG was very organized and responsive, as well as operated in the best interest of the people when Roy Cooper was in charge. I voted for Mr. Stein, but will never do so again. My story is just one of the many ways in which some Democrat politicians take advantage of the black vote.