23 Jun, 2014 → by ClaimboUser419197
Inadequate, Unprofessional, & Unclean
This daycare was inadequate in providing proper care for my child. My daughter was neglected, and the staff was rude in handling the situation. She was there for just 3 days & got an unexplained bumped on the head with no incident report or anyone having any idea where it came from. She was filthy with food from snack still on her & dirt from playing outside. I asked them if they cleaned the kids up & they said they used wet wipes. I asked if they wash their hands with soap & water & they said no not until they know how to do it themselves. That's so unsanitary!!! That's how germs spread & people get sick! The next day, I was informed that she had scratched a teacher & a kid. However, the incident report read that she scratched herself with a book on her neck. When I got to her, I found her with her hands in a kids puke! I washed her hands immediately & left. The next day was the last straw! I got a call at around 3:30pm stating that my daughter had no more clothes to change into & that I needed to bring extra. I asked why, & then they told me she had been having diarrhea all day. Maybe that should have been the first thing they should have told me & maybe they should have called me the first time she had diarrhea. Well, I get there & she's crying hysterically. She's in only her diapers & shirt. She smells like diarrhea & has a horrible rash on her inner thighs. When I get her home, I see the rash to it's entirety. Her privates are red, raw & yeasty looking. I take her to the doctors & she has an ear infection, yeast infection, diaper rash, & stomach bug. Prior to this my daughter was a healthy, high spirited little girl. Now she was miserable. That was the last time I would ever allow her to be there. On Friday, I withdrew her. The director & assistant were eager to kick her out. When I got there, they already had her things packed & ready to go even though I never called to inform them of my intentions. They were rude to my mother & I as we tried to get their information (name & license number) & even threatened my mom by saying they'd call the cops on her (she's a retired police officer) just because she wanted to get a closer look at their bulletin board that had their license number on it that was in the office. All in all, in my opinion, I suggest that if you are considering this preschool to consider my situation. It's not worth the aggravation nor money!!!