Mr. Cooper placed a 30 day late on my credit report for my August 2019 mortgage payment. I was advised by Mr. Cooper customer service /mortgage representative not to make my payment in the same month as my sale /closing of the home. I was further advised that if a payment/overpayment occurred that it would be cumbersome and extremely time consuming to receive a refund as my account would be already closed after the sale. I verified this with numerous calls to Mr. Cooper and they should have a voice recording of the calls as " all calls are recorded for quality and training purposes". Mr, Coopers representative's directions to me and their actual credit reporting are in direct conflict. James Burhans SSN" [protected] DOB: o3/19/1968 Please help me resolve this inaccuracy in credit reporting. Thanks James Burhans