14 Nov, 2019 → by ClaimboUser42714
IF THE CRUISE LINE SAYS THEY WILL REFUND YOU, THEY LIE!!!
WE WERE ON THE NORWEGIAN BREAKAWAY DURING THE HURRICANE IN AUGUST 2019. THE CAPTAIN ASSURED US THAT SINCE WE WERE OUT TO SEA FOR AN ADDITIONAL 3 DAYS AND HAD TO PORT AT A DIFFERENT LOCATION THAT THE CRUISE LINE WOULD REIMBURSE OUR FLIGHT BECAUSE WE LOST OUR FLIGHTS SINCE WE PORTED AT A DIFFERENT LOCATION. I SENT IN THE PAPERWORK AS REQUESTED. I RECEIVED AN EMAIL WHICH SAID I WOULD HAVE MY REFUND WITHIN 3 TO 4 WEEKS. IT HAS BEEN 4 MONTHS!!! NO ONE WANTS TO TALK TO YOU, NO ONE WANTS TO RESPOND TO YOU!! THE REFUND IS $600.00.. THEY MAKE THAT IN LESS THAN 30 MINUTES OF ONE CRUISE.