11 Jun, 2019 → by ClaimboUser835096
I would never recommend Cohen Optical
Despite clear instructions, they did my eye glasses wrong, completely different that what I requested. Even their technician said this was done wrong and the manager should refund the money, but they refused to do so. On top of everything, they discharged my old lenses. I was in the store for over 5 hours trying to solve this issue but all they tried to offer was store credit I can't use because I live abroad and after all this I wouldn't go back again. The manager treated me very poorly. A terrible unprofessional experience, I would never use their services again or recommend to anyone.