Christus Health Plan

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Christus Health Plan

Average Rating:

2.74 / 82 votes / 10 reviews
CHRISTUS Health Plan
919 Hidden Ridge Drive, Irving, Texas, 75038
United States

Phone number: (844) 282-3025

Category: Insurance

Toll-Free Number:
(844) 282-3025
Customer Service:

(800) 359-5613

Health Insurance Exchange Plans
(844) 581-3175

Information for Providers
(844) 282-3100

Medicare Advantage
(844) 282-3026

Medicare Advantage
(844) 581-3174

Program: STAR
(877) 428-3057

US Family Health Plan
(800) 678-7347

US Family Health Plan
(800) 455-9355
(469) 282-2000
(844) 444-8440
Toll Free

+1 (210) 766 8851
Other Info

Other Info (opening hours):

Additional Fax Number:

Information for Providers +1 (469) 282 3012

Member Services +1 (469) 282 2013


Health Insurance Exchange

Monday – Friday: 8 am – 5 pm local time

Medicare Advantage

7 days a week: 8 am – 8 pm local time


Monday – Friday: 8 am – 5 pm

Company Address
CHRISTUS Health Plan
919 Hidden Ridge Drive
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Christus Health Plan, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Christus Health Plan

My wife had surgery on Jul 30, 2020. She was discharged on Aug 2, 2020. She has Medicare and TriCare for Life. The billing agency, MYDOCBILL sent us a statement saying we still own $428.67 for procedure 99232 on Aug 1, 2020. The EOBs from medicare and tricare for life do not show this procedure on that... Read more➤
Being billed for services which are not part of the Medicare not TriCare for Life. This is the 3rd time. I think the entire aim is scam people out of their money. The worst part is total lack of communication for this group. User’s recommendation: Hospitals should stop using this company until they fix their billing practices.
7 Nov, 2019


This company does not pay there claims and is unwilling to work with customers . Cancelled my policy without telling me ,Terrible customer service from Christina, Claim to be a Christian run company .I would say there the worst company out there for health insurance, no wonder nobody takes them.. Very disappointed customer
16 Sep, 2019

Horrible from the stat

Have yet to even see my doctor because i cant seem to find one that takes this plan. My current Dr. refuses to accept it, yet Christus claimed, not once, but three seperate times that he does. Instead they assigned me a PCP who has been convicted of keeping false prescription records in re. to pain meds... Read more➤
Three years ago, I switched to the Christus Health Plan to save a few dollars on my monthly premiums. What a mistake it was to place confidence in an organization that is plagued with an inaccurate, inefficient and erroneous billing system. They bill for premiums already paid and deny payments for items like women’s wellness exams covered... Read more➤
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