18 Aug, 2021 → by ClaimboUser434192
I was sent the wrong package, made to pay for the return shipping, than still cheated out of my refund

1

I bought some running boards, which had one bolt missing, I either had to pay someone to take them back off, or back a new hardware kit, they wouldn't sell me one bolt, the hardware cost 53.00, the running boards were 115.00, do the math, I was sent the wrong hardware, so I sent it back, but I had to pay for the shipping, which was 13.00, leaving me with a refund of 40.00, even after receiving information that I sent it back, I had to wait till they received it, processed it on there side, before I got my refund, which now was 28.00, why I was cheated out of the full refund, I don't know, since I still didn't get anydo your homework with this company first, ask thourghly about there policies was sent my refund, t
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Etrailer you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.