I went to the Ottumwa store to get a new phone, I chose the new Samsung. The agent went and brought a sack with a jbl speaker, earbuds, wireless charger and other things. I told her I didn't want those items and she told me twice that it was free it comes with the phone and I just had to pay the tax. When I received my next monthly bill, I was charged $511.00 for accessories adding $41.00 a month to my bill.av User's recommendation: Avoid us cellular.