I ordered a hair piece from WOW WIGS and when I received it look so fake . The color was nothing to what I expected. It had big gold streaks and it should have been a honey brown. It was receive on February 19, 2018. I did contact the company but they did seem to care, just returned it and 15% stocking fee. And to pay postage to send it back was half of what I paid for It including stocking fee. So out of the $50 it cost me to delivered it cost half of just to returning it. My lost their gain so I guess they don't lose anything to send out merchandise because if the customer is unhappy to bad.