In the winter when snow was on the ground Centurylink laid a new cable to my residence. It has laid on the ground for months and months. I was given a date of July 1 as the day it would be done. Someone came and looked at it and that was all . So for months we have had to work around this cable. My grandkids have tripped over it, I have had to raise it to mow the lawn. I myself have tripped on it as it lays across my deck. It runs through the neighbors yard and they have dogs tied up that could be tangled in the cable as well. I cannot get any answers to why this is not being taken care of. I continue to be charged each month, but I am not getting any help from Centurylink. i want to be compensated for this total disaster. I have been a customer for many years and cannot believe the inaction of this company. I am very close to leaving.