I CALLED THE MANAGER ON THE 29TH OF JUNE SHE SAID SHE WOULD CALL THE MANUFACTURE AND CALL ME BACK IN ONE HOUR TWO HOURS LATER I CALLED HER BACK SHE SAID SHE HAS SOME BAD NEWS THE FURNITURE I ORDERED HAS NOT EVEN STARTED TO BE BUILT NO ONE FROM KITTLES EVER CALLED ME I WAS THE ONE CALLING THEM AND AFTER A MONTH AND A HALF OF WAITING AND TO BE TOLD THEY HAVE NOT EVEN STARTED IS REALLY WRONG AND SOME ONE FROM KITTLES SHOULD HAVE BEEN CALLING ME AND LETTING ME KNOW WHAT IS THE STATUS OF MY ORDER I WANT MY MONEY BACK THREE PEOPLE HAVE LIED ABOUT WHEN I WOULD GET THE FURNITURE DELIVERED AND I WANT MY MONEY BACK I TOLD THE MANAGER SHE TOLD ME I COULD GET MY MONEY BACK I DID NOT GET ANY APOLOOGY SO I GO THERE AND SHE TELLS ME BEFORE I COULD SAY ANYTHING I AM NOT GETTING MY MONEY BACK I WAS EVEN MORE UPSET SHE SAID SHE WOULD HAVE TO MAIL IT TO ME IT WOULD TAKE 5 DAYS AND I WOULD HAVE TO GO TO THE BANK AND CASH IT THIS IS BY FAR THE WORSE EXPERIENCE I HAVE EVER HAD User's recommendation: I HAVE NEVER BEEN TREATED THIS BAD AT ANY STORE I HAVE BEEN WAITING ON FURNITURE THAT HAS NOT EVEN STARTED BEING MADE AND NOW I AM WAITING ON MY MONEY I AM SO UPSET BECAUSE OF THE WAY I HAVE BEEN TREATED AND NOT GETTING THE FURNITURE I PICKED OUT AND PAID FOR AND WAITED FOR.