Went to go ask for help finding a retailer near me that carried their products. Was very rudely told to go look at their page with all the “distributors” The catch is that you can not search by geographic location and instead need to google each name to see if they have a location near you. When...
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I purchased an SRCOOL12K to cool the servers in my 8′ x 8′ computer room. Within 2 years, the blower fan disintegrated inside the exhaust area, rendering the AC unit useless. It was over 90 degrees inside. I requested a replacement fan (I would have paid) and was told there are no serviceable parts. Tongue in cheek,...
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Used Tripp-Lite surge protector to protect TV, media center, phone and computer. Three lighting strikes one night within a few miles of my home and I sat there and watched and listened as the surge protector allowed spikes t first take out the phone, then the computer, then the TV. All three dead so I contacted Tripp-Lite...
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In my business I always have several UPS’s in operation. I used to swear by tripplite until I had a power failure incident. The power went out and the battery failed shortly thereafter. When the power came back on it came on “dirty” and one computer system plugged into the UPS was completely fried, CPU, CD drive...
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