Firstly you can't actually speak to a person, lve been trying to return some Louver door to you but finding it extremely difficult! Whenever I call a contact number it's the guy with the same message. I'm new to ebay 67 years old with limited computer skills but trying to get my head around what lm doing. I don't have a printer to return an item, l just needed the information from you, regarding taking the parcel to the post office, l understand you can send a code to my phone the post the Post office can sca