I created a job in the month of Feb on the Employer side of Indeed. After reviewing their website, I decided to cancel my job ad and employer login to deactivate the account the same week. I called and spoke to a representative to ensure I followed the proper steps to cancel and deactivated. We also went over billing, I advised to her I won't be able to use the site anymore and I was re-assured the account was disabled and no charges would go against my account. Fast forward to March, I received a bill so called Indeed CS on 03/03. as I'm getting billed over 200 for a service I asked to cancel and did not use. I was told the system only allowed the Rep to deduct 50.00 off a balance that I did not even know was re-occurring. I asked to speak with a Manager and the Rept name Bradley refused, I asked to escalate or email where I could make a complaint and the Rep. Bradley refused and said no way for me to make a complaint with the company or escalate. This is bad business practice on Indeed part, if the original CS person dropped the ball and didn't fully cancel my account why am I being charged?