And I lost my money plus I paid £18 to sent back. I have try contact post office and they said the have ..sent the parcel but house of beauty world they havent send me new one or refund me which is cost me nearly £90 so I recommend everyone not pay anything from house off beauty of the world specially from United Kingdoms cos if its faulty or wrong size or anything wrong with your pacel you will lose your money and they wont even respond to your email I have been trying sending them emails but they wont respond so just waisting money and time I have prove I have sent more than 200 emails User's recommendation: I have try contact post office and they said the have ..sent the parcel but house of beauty world they haven’t send me new one or refund me which is cost me nearly £90 so I recommend everyone not pay anything from house off beauty of the world specially from United Kingdom’s cos if it’s faulty or wrong size or anything wrong with your pacel you will lose your money and they won’t even respond to your email I have been trying sending them emails but they won’t respond so just waisting money and time I have prove I have sent more than 200 emails.