21 Nov, 2019 → by ClaimboUser424300
I am complaining about product and customer service.
2
I have bought sofa seat from the Belfort Furniture. The seller person name was Max has not interested and not pay attention with me. His attitudes had changed after learned my nationality and started to discriminated. He was very rude and careless. Also he did not explain everything in a right way. Also, I didn't buy their delivery package. During the assembly, I realized there is no screw hole in the sofa for the sofa's leg. For this problem, I have to rent new pick-up car. Because of company's fault, I have to spend extra time and money. In addition, Max didn't explain me when there is a problem on the furniture, I should take it back by myself. I am not satisfied with his service and the company at all.