18 Sep, 2021 → by ClaimboUser914012
I am complaining about an item I returned and how it was managed.
2
I am a perks member and was informed that I fall under the 90 day return policy. I purchased a metal plant spray bottle for $9.99 two months ago. The first time I used the sprayer it sprayed rusted spots all over my plants. I rinsed the container out and I tried it again spraying this time in my sink, and again the sprayer produced rusted water. When I returned the container I did not have my receipt, but the sticker was still on the bottom of the container. I was returned $5.43 because the item was listed as a clearance item. I saved my receipt for my $300.00 purchase but of course threw my $10.00 away. I am disappointed that the @ Home store does not stand behind their products like Home Depot. It does not make business sense to create an unhappy costumer who spends hundreds of dollars, over a faulty ten dollar purchase. It is not sustainable. I spoke to Daniel who claimed to be the manager.