More Contact Info

Toll-Free Number:

(800) 627-4368

Fax:

+1 (973) 226 6682

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00 AM ~ 6:30 PM EST

Company Address

J & J International, Inc.

8 York Avenue

West Caldwell,

United States

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Complaints & Reviews — SamsungParts

1 Aug, 2021

Unable to get customer care number even the give on site is not available

not getting connected to customer care for service of my washing machine which I have purchased in the month of Dec 2020. It has started giving problem.

Miscellaneous

3 Jul, 2021

Defected piece

I received the defected product by flipkart i am facing this problem before more the 10 day but no one guide me how to replace or refund it and I am not satisfied with flipkart or samsung brand.

Miscellaneous

20 May, 2021

Totally lousy, non-responsive customer service

I re-ordered a water filter on May 10 and unlike previous orders for the same item which was shipped to me within a couple of days, no shipment notice has been sent, 10 days later. Every effort has been made to contact customer service online and there has been no response. In addition, the 800 number for... Read more➤

Miscellaneous

Most Reviewed

1 Jan, 2018

"lost my package/poor customer service"