11 Sep, 2021 → by ClaimboUser652881
I am a Shopper and I use my personal card and I didn’t get reimburse

1

I was doing a delivery at Aldi September 8th in Kernersville, NC deliverd to Oak Ridge, NC Aldi does not take Apple Pay and I didn't have Physical card. I was canceling the batch. Instacart support ask if I could use my personal Card and do a reimbursement request afterwards. I told him specifically that I don't have that amount in my debit card but I do on my ebt card. I ask him if I could use that and he said YES. I understand NOW that you cannot be reimburse by using ebt because it's government funded, but I did use my PERSONAL card that took 117.81 from me that I can not get back from being told that I could still use it. And it's unfair because I was just gonna cancel on my end . I was only ended up with the batch pay.. that's not fair! I've been in touch with them since it happen. Like I said I completely understand what the rules is, but the worker knew exactly what card I was using because I told him and ge didn't let me know. And I was left without anything! Me against Instacart. And it's not fair!
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