Hello, I purchased an HP ENVY x 360 Laptop from Vision, 1220 Brant St., Burlington, Ontario on June 28, 2019, with a 3 yr. extended warranty on it. I took it in for to have the right side hing where the screen swivels on the base is not allowing the screen to open and close properly, also the battery has expanded from overheating and caused warpage of the hole base where it is spitting apart on the left side and the side of the screen. The store employees would not not accept the laptop for repair, when this is a manufacturer defect and breakdown, not from customer abuse, especially the overheated, and expanded battery, and hinge not working. I paid for the extended warranty and this should be addressed to have the lap replaced without hassle.. I have the original receipt with the warranty as paid for 3 years. I want something done about this ASAP. Thank you, John Martin,