I purchased a hotpoint dishwasher less than 18 months ago for between £200 to £300. It is faulty and no longer working. Hotpoint will not repair or replace unless I pay which given the age and cost of the appliance goes against my consumer rights. It is not acceptable that an appliance I paid this amount for lasts less than 18 months. I have put in a complaint but they won't take it any further. The email address they provided to make a complaint did not work, getting through to make a complaint was difficult, they kept saying call back tomorrow due to high demand.