I have been having issues with the venting pipe on the rental HWT (HOT WATER TANK) for about 2 weeks now...there have been multiple visits to the site 146-4975 Southampton Dr, Mississauga, ON, L5M 8C9. There always some sort of excuse that the issue needs someone else to come & look at things or the appointment gets cancelled and postponed. What is going on? This is the worst customer service I have experienced in all my life. I am paying your rental charges on time & I have a HWT that does not work as the venting pipe is damaged. This is an absolute scam! Kindly call me back at the earliest so that his issue can be resolved. Frank Farhad Tarapor [protected] [protected].