I received the product within about a week of placing my order. Upon receiving it, I realized the huge mistake I made in ordering from trendsgal. First of all, the 'quality' was laughable. Their product was horribly misrepresented on their website. You wind up getting a cheap, chincey knock off of what you think you're ordering. Second, they shorted me several pieces in my order and failed to credit my paypal account. I immediately opened up a complaint with them according to their warranty policy. After waiting several days with no response, I filed a claim with paypal. Finally, I received a response from them telling me that I needed to review the warranty policy! Such bs. After several days of communication, they agreed to refund me in full plus additional compensation for the shipping to send back to them. I mailed the package back and they've received it according to the customers tracking number and I have yet to receive my refund. Or any response from them. They steal your money and do not respond. Do not waste your money or time on this company!!!