Toll-Free Number:

(855) 299-3531

Company Address

Loxa Beauty LLC

5750 Castle Creek Parkway, Suite 300,

Indianapolis,

United States

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Complaints & Reviews — Loxa Beauty

29 Jun, 2018

Ignored by customer service

I bought a Paul Mitchell’s bow dryer and not even 5 months it goes out. I reached out via email to the customer service and no response, I repeatedly called and was on hold so I hung up, I emailed again and no response. I feel like I wasted a 100+ blowdryer.. I just ended up throwing... Read more➤

Cosmetics and Personal Care

19 Oct, 2017

Received order incorrectly 3 times!!

Don’t buy from Loxa Beauty!!!! I ordered a specific flat iron that is hard to find. They kept shipping me one that is very similar in name but the product itself you can plain as day see the differences. They shipped me the iron incorrectly 3 times. By the 2nd time every rep I spoke to said... Read more➤

Cosmetics and Personal Care

4 Oct, 2017

THE WORST

I ordered a makeup pallet for my wife. It wasn’t what she wanted and I contacted the company to send it back and get a refund. They told me that I would need to contact the vendor, but didn’t have the vendor contact information. How I’m the *** am I suppose to contact someone you don’t even... Read more➤

Cosmetics and Personal Care

10 Jul, 2017

They sent shampoo improperly packaged and exposed!

Customer service won’t even respond. I’ve sent 3 emails. No response. Complete fraud this company!!

Cosmetics and Personal Care

6 Jul, 2017

Still haven’t received my refund!!

Over a month now and still haven’t gotten my refund despite my bank and I calling them together and them saying it would only be another two business days!! Plus their shipping is horrible. It takes forever for the item to get here. The products look cheaply put together

Cosmetics and Personal Care