They have the worst customer service I have ever experienced. After a MONTH of trying to get information from them about why my tracking number is now INVALID. They have stopped replying. I ordered my kit and paid $60 (after finding a coupon previous price was over $80) Ive reported to my bank to get my money back, thankfully theyre going through with it. Ive about had it with this company. They offered me $40 as a gift card to try new product which pretty much means oh that will just give us time so they stop emailing us. If I could rate this company it would get a -5. Dont waste your time on these idiots & especially on the product who even knows if its for real. User's recommendation: Don’t waste your money.