26 Sep, 2019 → by ClaimboUser944497
Horrible cabins
1
My cabin was above it all, our experience was awful first 2 days had no a/c and I had 4 kids including my 4 month old. Then the guest services was terrible we called to have our trash taken out and for two days animals got into our trash and scattered it bc it was never taken. Called for new towels and our old towels to be taken we even put them by the front door and the service representative walked over the old towels gave us new towels and didn't take the old ones. Then to top it all off the last few nights I woke up covered in BED BUGS. The cabin was absolutely filthy they claim you cannot bring pets but my cabin was full of dog hair. We had cockroaches 2 inches long all over our cabin I do not recommend these cabins to anybody. My whole week vacation turned into a nightmare due to the negligence of the staff to take care of these cabins and their guests.