In january I sold my home. I called liberty mutual to cancel my policy and get a refund check issued. They issued a refund check, just for me to find out days later there was a stop payment on it. I called to find out why and they said the person who I sold my home to put a stop payment on the check and reissued the policy in his name using those funds. I told them that was absolutely illegal, and they told me it was not. I filed a complaint with the nc insurance commission. Today, liberty mutual sends me notification that my name is put back on the policy (for a home I do not own) when I called to find out why they said because it was not supposed to be removed. I told them I do not own the home and should not be on the policy. They gave me another number to call. (this is after several phone calls and wait time adding up to hours) I will now file another complaint for them putting me on a policy without my permission, and a home I no longer own!