Groupon offers limited expiration extensions and refunds (Groupon bucks) for vouchers usually if catch a voucher right after it expired - ie day after. They only provide a reminder a week (7days) before hand and do not send or provide an option to receive reminders day before or day of. All other vouchers I have had has had expiration extensions or refunds - when I requested one for Hello Fresh on May 4, 2021 they denied it. (It expired in May 3, 2021. I was sick post 2nd COVID vaccination and realized on May 4th to check it.) When I asked why in a response on May 4, 2021 at 11:17 am I received no response to this email as of May 6 at 3:20 pm. When I asked where I could complain that they did not have standard practices around this in the same email - I received no response. The write up for this voucher does not say there are no extensions or refunds. I would like a Groupon bucks refund as this voucher is not worth anything now. Due to this poor customer service I will use my remaining Groupon bucks and then stop using Groupon.