Hate crime against my disabled daughter, assault by security, gas supply turned off, dog kidnapped, harrassment by same security, absolute nightmare, complaint procedure and investigation basically biased and unfair. Not one truthful account about our harrassment and intimidation false accusations by the person's responsible and a very insulting aggressive response from Tina the person who was handling the investigation. Very aggressive and unprofessional response. We were harrassed and bullied and haven did nothing about employees behaviour towards us. As far as I am concerned they committed a criminal offence.