This system does not provide the service it claims. I signed up for Harbortouch POS system but did not get training when the guy came to install. I scheduled training over the phone for Dec. 26, 2018. Yes, Dec. 26. We had been in business since Dec. 11 with no training and my employees were getting very frustrated. Note that I have to pay my employees to show up for training... We were not open at the time the training was to occur so it was extra wages expense for me. On December 26, the appointment time came and went with no call so no training. On December 27, the trainer called and apologized for not calling in and asked for us to reschedule. I was livid. Harbortouch did not care about how difficult this was for us- just simply reschedule. Instead, I decided to go with Touch Bistro. I had to continue to use Harbortouch for another month while my new equipment came in and we could get it set up. When I was working on my sales tax forms for the first month, I found that none of the Harbortouch forms matched. I couldn't tie numbers together. It was an accounting nightmare. Now I am being threatened by Harbortouch that I am in default. Harbortouch breached first. I complained to Josh Quealey and he did not tell me I had to sign a cancellation form. He just told me I would receive emails that I was in default. Instead, Harbortouch continued to withdraw a fee out of my account until August due to my bank's error. When I stopped them, I received a letter claiming I am past due and will go to collections. I will make sure everyone knows how bad Harbortouch is. I already see they have terrible reviews. Their system is a dinosaur! It is bulky and not user friendly. The manual was extremely basic. It provided no help.