23 Mar, 2019 → by ClaimboUser975982
hankook 2 year old tyres cracking within tread.

1

Good Morning, I have a customers' vehicle which has 2 year old Hankook 235/45/18 94V covered only 11, 845 miles that are showing cracks within the tread of the tyre's but the tyre tread depths are still 6mm. She is not happy with the quality of these as she expects a tyre of 4/5 years to maybe start showing signs of cracking as well if not regularly used or if the tyre is low and tread and due for replacement shortly. This is not the case in regards to the rear tyres. Please see link to customers CITNoW video as evidence. https://video.citnow.com/vpn0SNd2B7w Also please could response of complaint be sent to myself and your customer directly. [protected]@hotmail.com [protected]@icloud.com alex.[protected]@sinclairgroup.co.uk Thank you very much for your time. Take care, Kind regards,
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Hankook Tire you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.