My unassembled rocking chair arrived in good packaging. However, the right rocker leg has a long, loose crack in it that can break off easily. I want a new right leg or a partial refund to fix the cracked leg. The customer service live number only has a recording that only online help is available. I tried...
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Unable to contact Houzz since Ive lost my password
On or About the first of July 2020, I received window Flags from HOUZZ that were defective and what to RETURN same for a REFUND. A reply came from HOUZZ on 07/15/20. The requested Info. was sent to HOUZZ on 07/16/20 again on 07/23/20 again 08/06/20, and NO RESPONSE? All I want is to return the flags...
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To answer your question….I have not heard from Houzz regarding my purchase of 31 March 2020 and have not received as of 25 July 2020. Dr. Serena J. Rowan User’s recommendation: Be cautious about ordering online. You may or may not receive product…
Update by user Apr 24, 2020 Resolution Update: April 23, 2020Two days after posting original pissedconsumer.com review and forwarding link to Houzz Customer Support, I received a call from a customer support team member. He was highly apologetic and offered full reimbursement for the defective rug, asking if we were willing/able to dispose of it ourselves. By...
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