Excellent products, excellent customer service and excellent shipping time! I ordered and had the tags on my door step 2 days later. The tags look fantastic and are very lightweight. They did their job, been in the hospital twice since receiving them and was unconscious, and yep, the tags were easy enough for the EMS to read and understand and the shine on the chain was enough to be noticed right away. Both times the EMS complimented the tags on how easy to find and read they were :) I will be a returning customer and will tell every friend and family member the great experience I had.