Well it looks like they have finally decided to delete their YouTube and Facebook accounts haha. They have also started up with fake reviews and 'likes' to try and tip the scale of negative reviews. I guess their reputation is starting to cost them. The last few weeks of effort has earned them an extra 0.2 stars on google. If only they didn't bully their customers so badly in the first place... they wouldn't be in a scramble to save their reputation from so many vocal customers who had the misfortune of doing 'business' with them. I'm going to assume there's a good reason that the owner puts a fake face picture of herself on her own website. Inform anyone you love to stay clear of this company.