My mom was sent to this ward after complications with dementia. It was a complete DISASTER! All tbe way through for 8 weeks! The hospital operators and the people answering the phone in EVERY single department i talked with in those 8 weeks were rude, short spoken and just down right NOT NICE! It was a hard enough having to leave my mother there, they made it worse with the run around and HORRIBLE phone presence. Someone needs to get ahold of these people! They are paid ALOT of money to sit in a chair and do a job! My next call will be the STATE OF ALABAMA! To the case worker (Bo), social worker (Cassandra), hospital operators, doctors (Pych) and their bosses EVERY ONE OF YOU SHOULD BE ASHAMED OF YOURSELVES! BE NICE TO PEOPLE! They are not there because they want to be! Oh, and you are paid to do that job! It is a SAD SAD day when something that was supposed to be good for someone can turn out soooooo BAD!