I called their Emergency # to report a smell of gas after their company had worked on the street last week. I was continually bombarded with the most RIDICULOUS about the Chinese virus, eg. "Have you been in contact with any person who has the virus?" How the *** would I know? I explained to her that I wouldn't know if they had the virus or not! In the end, I told her I was calling about a suspected gas leak, NOT to answer stupid questions about MY health which is NONE of her business! damn businessto User's recommendation: Don't give them ANY information about your health and refuse to answer their stupid questions!