Been trying to get my gas grill fixed by my Sears repair protection agreement since 29 April 2021. The grill needed a new gas valve and was replaced 0n 21 July 2021. When the technician replaced the gas valve the ignitor wire broke off. I called today and they tell someone ordered a gas valve and an ignitor wire on 6 September 2021 and that I need to wait 10 days. I don't the client number but it is associated with my phone number [protected], Your assistance would be appreciate. This is the phone that I call [protected]