I bought a dishwasher at the end of June. It was damaged. They took a week to collect. Then I get an email out of the blue a few days later saying that the refund will be processed. I accept that and order one from Hirsch's. To date which is about 20 days later no refund, only excuses from manager. No communication or return of calls, nothing. I want my money, that's all. Kevin [protected]