5 Sep, 2021 → by ClaimboUser778617
FZ25 BS6 2021 purchased on 07 July 2021 is defected

3

Fz25 purchased on 07 July 2021 from JK yamaha, jammu. Forks are tilted towards right while driving, engine noise at 4000 rpm and side leakage from tyres. Several visits but problem not solved. They straightaway deny my problem. Their RM Mr preetpal talking rudely and saying vehicle is ok so I wil not visit to see it myself. Customer care closes the complain by itself without confirming the status from customer. The other yamaha showroom nearby Royal motors yamaha, jammu is confirming my problem and saying yes it's has the above said problems. JK yamaha and yamaha motors have mentally harassed me a lot and also wasted my time and money. RM has irresponsible behaviour towards customer. Showroom guys are telling lie on my face. Royal motor yamaha guys are acknowledging my problem. If one showroom who sells me the bike is denying and the other is accepting then everyone knows where the problem is. Kindly resolve my issue. I want my bike refund or new bike and a case of mental harassment.
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