16 Jan, 2019 → by ClaimboUser590545
Furnture delivery delay – uninterested sales person
We ordered furniture on Jan 1st and were told that it would be delivered by the 20th. We just received a call from the salesman that the shipments haven't been received for the last two weeks and that furniture wouldn't be available for delivery until Feb 6th. He offered nothing other than basically you can take it or leave it. He didn't offer an apology or even to waive the delivery fee for the inconvenience. We spent over $1,400 and are still without furniture. I can't believe it. I am truly discussed that I am being treat like it doesn't matter and no one cares. What happened to customer service? Does my business not matter? I guess not.