Wile the oven was heating up getting ready for the desired tempature there was a loud pop noise and the control panel burst into flames. Thank god we got the fire out quickly. The stove is 10 years old but was well taken care of. Sadly this product should have never caught on fire. This hapened on May 23. My e mail is [protected]@aol.com My phone is [protected] Thank you for your attention on this matter. Robert Nese