I purchased this whirlpool Freezer from Lowes on 2/16/2021 and picked up on 2/20/2021. It sat in my garage a few days so I could make some space in my garage. After putting product in it I noticed that there was condensation in the top of the freezer and getting on a step stool noticed a 1/4 inch gap on top of the freezer door. Obviously this is a manufacturing defect. I called Whirlpool an a service tech came out and stated that replacing the gasket was not an option and the door would need to be replaced and that this would take 8 weeks. I called and asked for a replacement freezer understanding that I have purchased on 2/16 and picked up on 2/20. Talking to a csr and then to a supervisor offer no assistance when I asked to have this elevated I was told that this was as far as I can take my dissatisfaction of how this situation was handled. The rep suggested I discuss a replacement with Lowed but there was no damage that lowes caused this is a Manufacturing defect. I find it hard to believe the wait time and no suitable solution was offered.