Oh there was a cross charges on my EDD account and I follow the steps as soon as possible and it's been 4 months now and I haven't so much issues trying to get my money back lies after lies they tell me that they pursued my account but my account was closed so how they can investigate account that was closed and it was frozen and then they said that they couldn't do it because my account was frozen at the time. And money was taken out of the ATM at two different places minutes apart and it takes about 2 hours to get those distance. I'm going to have some video footage of ATM so why can't they process these people I'm on disability and it's been such a nightmare