19 Apr, 2021 → by ClaimboUser742974
Fraud claim credit that B of A stole out of my account.
2
I had filled a claim for 3 or 4 charges to my Edd debit card back when everybody else had all those fraud claims. I received a credit and a few months went by and randomly with no letter or heads up b of a stole $146.99 out of my account. So I spoke with customer service and the lady said in the notes from the claim dept team that the y took the money bc I had received a refund, which I didn't, apparently the genus's in charge of fighting fraud must have got the provisional credit confused bc even the customer service lady said I was not refunded the money. So we filed a missing claim complaint and it's been a month already and I'm not allowed to speak to anyone would screwed up the investigation. This is unemployment money, they are victimizing victims. I want my $146.99 and never want to do any business with them ever again.