26 Aug, 2021 → by ClaimboUser986892
Food spoilage remediation
1
My power was out from 8/23/21 thru 8/24/21. Due to this outage, I had to discard many of my food items for health safety reasons. Many of these items I had just purchased on 8/22/21; they had not even been opened. I contacted Ameren's customer service to see if they would reimburse me for my expense. They said that they would not. This is extremely unfair and not at all customer-oriented, especially since this isn't the first time that this has happened and there wasn't even a storm or anything like that to cause the outage.