1 Jan, 2018 → by ClaimboUser222343
Flooring delaminating
1
I bought 1040 sq ft of Bruce engineered wood flooring with a 25 year warranty. After 12 years the flooring is falling apart--even the two extra boxes that have been stored and never installed. The BPI sales rep and regional manager performed an on-site inspection and took flooring samples. Corporate determined the flooring is performing as designed. Really? It was designed to fall apart after 12 years when it has a 25 year warranty. I'll never buy another Bruce product!