Complaints & Reviews — Bruce Hardwood Flooring

In February of 2017 I had Bruce Hardwood Floor professionally installed in my home I purchased the flooring at Home Depot and they recommended one of their installers. About six weeks ago, I noticed the floor was starting to buckle up first in one spot now in several spots the entire first floor of my home had... Read more➤

Purchased special order from Home Depot of 5 ” wide 3/4 thick solid wood vintage oak flint 1000 sq ft. Bruce American Vintage Handscraped collection. Installer with 30 yrs of experience advised of poor quality of flooring. Floors have holes from knots, marked by red markers, different stain pieces in box and started cracking and peeling right... Read more➤

Thank you for submitting a Review! Thank you for submitting the following review of a Bruce wood_floor: The flooring was delivered with slices in many of the planks. It looks as though what ever cuts the wood or finishes the wood had an issue. It is known to be a very hardwood. The floors were installed 3... Read more➤

I bought 1040 sq ft of Bruce engineered wood flooring with a 25 year warranty. After 12 years the flooring is falling apart–even the two extra boxes that have been stored and never installed. The BPI sales rep and regional manager performed an on-site inspection and took flooring samples. Corporate determined the flooring is performing as designed.... Read more➤

In July 1998, we purchased Bruce Traffic Zone Laminate flooring (in a light Maple color) for our kitchen/dining room. Last October (2002) we noticed that the flooring was turning green where the sun shown on it. We had kept a box from the flooring along with our receipt that showed that there is a fifteen (15) year... Read more➤