Allegiant Airlines Flights #7002 & #7003 Pittsburgh, PA to Cancun, Mexico August 2 through August 9, 2019 Reservation # Q84BA0AB Daneil B Blough Marylee Blough My husband and I went to Secrets Capri Riviera Cancun on August 2, 2019 from Pittsburgh, PA, on Allegiant Airlines Flight#7002. We booked a Preferred Club Deluxe Tropical View and got a view of their parking lots!! We have traveled with apple-vacations-b107408">Apple Vacations for 18 years, sometimes twice a year! We had some minor problems but nothing quite like the experience when we traveled back to Pittsburgh, on August 9 Flight #7003. We had upgraded our seats to Perks Plus on both the southbound and the northbound flights. We purposely booked these seats - 4A and 4C- because I like the window and my husband prefers the aisle, because of some back issues. We were ready to board the flight back to Pittsburgh and we were called to the counter and asked for our boarding passes. They were ripped-up without an explanation! I asked what was happening and the gate agent said"Your seats have been changed" not we're sorry but we had to change your seats. I said we had paid extra for these particular seats and the gate agent said "You have no proof that you paid for those seats". I again asked why this was happening and they said "We have families with small children that need to be seated together." I said we purposely booked these seats they said "Too bad" and that my husband could sit in the back in an aisle seat! They moved us to seats 4E and 4F a middle and a window seat. Sitting next to the father of the "small children" I found out they were 10 and 12.Not what I would consider "small children"!! THey very well could have sat in seats 4D, 4E, and 4F and the father could have sat between my husband and me.!Then we realized they did not pay to sit in the Perks Plus seating!!! THis return trip from Mexico has left a "bad taste" in our mouths and we will be hesitant to book another Apple Vacation with Allegiant Airlines! We feel we should at least be reimbursed for the Perks Plus seating on the northbound flight not to mention paying an upgrade for our hotel room which we never got!! Marylee and Daneil Blough